We have posted the following alert(s) for your information.
If you ever have a question
June 21, 2022
May 2, 2022
UPDATED ON MAY 3RD: ISSUE HAS BEEN RESOLVED.
Our online banking site is currently not working on the Google Chrome browser. It appears that Google has made a security change to their browser that will not allow Chrome to connect to our online banking site.
Our online banking site is currently not working on the Google Chrome browser. It appears that Google has made a security change to their browser that will not allow Chrome to connect to our online banking site.
The Microsoft Edge browser does work currently. We are working with our vendor to resolve this issue.
August 18, 2021
Our ATM at our main office at 1311 S. Neil Street, Champaign, is currently offline for maintenance as of 3:00 pm on August 18th.
We apologize for the inconvenience and will provide an update here when the ATM is back online.
May 14, 2021
UPDATED ON JUNE 2ND: COUNTRY FAIR ATM IS BACK IN SERVICE.
Our ATM located on the NE corner of the Country Fair Shopping Center lot is currently out of service while we make repairs to the building structure.
Our ATM located on the NE corner of the Country Fair Shopping Center lot is currently out of service while we make repairs to the building structure.
We apologize for any inconvenience and will post an update when the ATM is back in service.
April 21, 2021
SCAM ALERT
We have been made aware of a text message scam circulating. The text is made to look like it comes from your lender and includes a link. First Federal Savings Bank does not send text messages to our lending customers.
We may send text messages to our debit card customers to notify them of potential fraud on their account and these texts will not contact a link. Remember, don't click any links and don't provide any information if you are not expecting a text. Please feel free to contact us if you have questions.
If you ever have a question, please contact us at 217.356.2265 or info@356bank.com.
December 30, 2020
MOBILE APP CURRENTLY DOWN
First Federal Mobile CONCiERGE is currently down. We are working to restore functionality and appreciate your patience.
We apologize for any inconvenience. UPDATE: Functionality has been restored.
June 5, 2020
On Saturday, June 6, 2020, our drive-up lanes at our Neil Street office will close at noon. Drives will reopen on Monday, June 8, 2020, at 7 am
April 16, 2020
UPDATE
Paycheck Protection Program ("PPP") and Economic Injury Disaster Loan ("EIDL") - The SBA is currently unable to accept new applications for these programs at this time based on available appropriations funding.
April 15, 2020
April 15, 2020
We are aware of connectivity issues with our mobile app at this time due to increased web traffic regarding stimulus payment inquiries. We are also experiencing a higher volume of calls to our checking department at this time.
For faster service, we encourage using our online banking platform (login located in the upper right of this page) or call our 24-hour telephone banking platform at 217.363.2037. Thank you for your cooperation and understanding.
If you ever have a question, please contact us at 217.356.2265 or info@356bank.com.
April 8, 2020
Paycheck Protection Program ("PPP") and Economic Injury Disaster Loan ("EIDL") information.
April 6, 2020
Both First Federal locations will be closed on Friday, April 10, 2020, in observance of Good Friday. Drive-ups will be open during regular hours on Saturday, April 11th. Happy Easter!
Our lobbies are closed until April 30, 2020, out of an abundance of caution. We will work to assist customers by appointment only. Our drive-ups remain open during regular hours.
Please call our main office at 217.356.2265 to schedule an appointment.
March 20, 2020
Gov. J.B. Pritzker Issues Stay-At-Home Order, starting at 5 pm on March 21 through April 7 (extended through April 30th). Community banks are covered under the definition of essential businesses and operations.
As an essential service provider, First Federal Savings Bank of Champaign-Urbana remains open and we will continue to operate as we always have. This will have ZERO impact on your banking relationship with First Federal. We will still be here to answer your questions, cash your checks, and provide the everyday services that we always have.
March 19, 2020
March 5, 2020
RESOLVED: Sprint line quality and online banking. Some customers have reported an issue today when using our telephone banking line, 217.363.2037. Upon further investigation, this only affects Sprint customers and is a line quality issue with Sprint.
Service works as normal with all other carriers and unfortunately, First Federal is not able to resolve this issue for Sprint customers. If you are a Sprint customer who is experiencing problems when using our telephone banking, please contact Sprint to report the problem.
Alternatively, you may call our customer service representatives in Champaign (217.356.2265) or Urbana (217.344.2265) or utilize online banking.
June 18, 2018
New Secret Shopper Scam. Fake checks continue to be one of the most common instruments used to commit fraud against consumers. Before you deposit a check you weren't expecting or wire funds to an unknown recipient, follow this link to the American Bankers Association to learn more to protect yourself from fraudsters:
Remember, if it appears too good to be true, it probably is. Please verify that the check will clear or contact us. We'd be happy to assist you.
October 27, 2017
Online banking will be temporarily unavailable due to scheduled maintenance beginning at 9 pm on October 28, 2017, and continuing into Sunday, October 29th. We apologize for any inconvenience.
September 11, 2017
Information from Equifax on their data breach can be found on their site here.
September 9, 2017
Online banking will be offline due to scheduled maintenance beginning on September 16, 2017, from 11 pm - 2 am. We apologize for any inconvenience.
Online banking will be offline due to scheduled maintenance beginning on September 16, 2017, from 11 pm - 2 am. We apologize for any inconvenience.
August 17, 2017
Please remember: Don’t provide information or respond to unsolicited e-mails (or texts or phone calls, for that matter) requesting personal information, and never click on links or attachments contained within unsolicited e-mails.
If you want to go to a merchant’s website, type their URL directly into your browser’s address bar. First Federal employees will identify themselves by name when calling. If you are uncertain of or uncomfortable with the identity of the caller, please do not provide any personal information. Hang up the phone and call the bank at 217.356.2265 to speak with an employee.
March 31, 2017 (updated April 7, 2017)
Police report debit card skimmers found on gas pumps at Circle K stations located at University Ave. and Wright St. and at Mattis Ave. and John St. in Champaign.
For your safety, please pay inside. If you notice any broken seals, immediately notify station employees.
Important Information About Transfers and Loan Payments
All transactions submitted on a Sunday or holiday cannot be processed/credited to your account(s) until the next business day. The effective date of the transaction will be the date of the next business day.
Transactions submitted after 7:00 pm CST on business days (not including Sundays and holidays) cannot be processed/credited to your account(s) until the next business day. The effective date of the transaction will be the date of the next business day.
First Federal is proud to serve Champaign County since 1908!
We have been a part of Champaign County since 1908 and believe in helping make our community a better place to work, live and play.